Associate of Applied Science│62 Credits│Full Time or Part Time│Fond du Lac, Beaver Dam, West Bend, Online
IT Application Support Specialist graduates are uniquely positioned to support a variety of applications in the workplace and support foundational networking, storage, and security needs.
IT Application Support Specialist students will obtain education and training on multiple business applications, with a primary focus on Microsoft applications.
Students will also receive training for Office 365 Administrator certification and will be prepared to provide end-user training and support for these and other software applications used in business settings.
“The US Bureau of Labor Statistics projects employment in information technology occupations will grow much faster than the average for all occupations from 2021-31 due to growth and replacement needs. This is not just a national trend, but also a trend that we observe in our state and across the Moraine Park district.” – Bobbi Fields, Moraine Park Dean of Applied Technology and Trades
Students will learn about…
- MS Office applications
- Basic IT security
- Basic web development
- Basic project management
- Collaborative technologies
- Training techniques
Career Pathways
The IT Applications Support Specialist program will provide pathways for learners from K12 to leverage the completion of dual credit opportunities they participated in while enrolled in secondary education. By minimizing the number of pre and co-requisite requirements that impact program progression, learners can transition from high school to the second semester of the program immediately following graduation. Currently, eight of the technical courses required in the IT Application Support Specialists proposed curriculum are offered as dual credit. The College continues to evaluate opportunities to expand the number of sections and unique courses offered in the K12 setting.
Another unique pathway for entrance to this program serves students who completed certificates in Microsoft Office either while in high school or at Moraine Park. Learners can leverage eight to nine of their earned credits toward the completion of this Associate Degree. This degree also offers learners who may enter other IT programs, including IT Help Desk Support Specialist, options to focus more specifically on application support.
Opportunities for Credit for Prior Learning will also create a pathway for incumbent workers who may have been trained on the job or through vendor specific training and certification. By establishing clear Credit for Prior Learning processes specific to this program, learners will be able to navigate the admissions process and design a specific completion plan based on their unique training and work experience.
Moraine Park is currently designing articulation agreements for Information Technology programs with UW Milwaukee, UW Oshkosh, and Lakeland University. These laddering opportunities will help lay the groundwork for the creation of transfer agreements to serve IT Application Support Specialist program graduates as many of the courses are shared amongst IT and other Business programs.
Occupations
Graduates of the program can leverage entry-level support positions within a variety of industries to master their software support skills and explore opportunities to further focus their IT interests. Pathways to bachelor’s degrees in both public and private settings will support ongoing academic training.
- Computer Specialist
- Computer Support Specialist
- Computer Technician
- Desktop Support Technician
- Help Desk Analyst
- Help Desk Technician
- Information Technology Specialist (IT Specialist)
- Support Specialist
- Technical Support Specialist
Related Programs
- Applications Support Specialist
- Cybersecurity Specialist
- Information Security Certificate
- Mobile Applications Developer Program
- Network Specialist
- Software Developer
- Technical Support Specialist
- Help Desk Support Specialist
- Web Development and Design Specialist Program
- Web Designer/Developer Program
- Web Site Coordinator Certificate
Course requirements are subject to change. Visit our catalog for up-to-date information.
| SEMESTER 1 | CREDITS | |
|---|---|---|
| 103-159 | Computer Literacy – Microsoft Office | 1 |
| 103-160 | Microsoft Word | 2 |
| 103-180 | Microsoft Excel | 2 |
| 150-107 | IT Fundamentals 1 | 3 |
| 150-108 | IT Fundamentals 2 | 3 |
| 801-136 | English Composition 1 | 3 |
| 890-101 | College 101 | 2 |
| Social Science Course | 3 | |
| Credits | 19 | |
| SEMESTER 2 | ||
| 103-181 | Microsoft Access | 2 |
| 103-182 | Microsoft PowerPoint | 2 |
| 103-185 | Microsoft Collaboration | 3 |
| 150-191 | Principles of Information Security | 3 |
| 152-106 | Web Site Design | 3 |
| Communication Course | 3 | |
| Credits | 16 | |
| SEMESTER 3 | ||
| 103-186 | Microsoft Azure | 3 |
| 116-152 | Orientation and Training | 3 |
| 154-116 | Computer Software Support | 3 |
| 196-189 | Team Building and Problem Solving | 3 |
| Mathematics Course | 3 | |
| Credits | 15 | |
| SEMESTER 4 | ||
| 150-115 | Emerging Innovations in Technology | 3 |
| 150-130 | IT Administration and Microsoft 365 Administrator | 3 |
| 196-188 | Project Management | 3 |
| Behavioral Science Course | 3 | |
| Social Science Course | 3 | |
| Credits | 15 | |
| Total Credits | 65 | |
Moraine Park’s admissions starts with the online application. The admissions steps and financial aid process can take 6-8 weeks for some programs, so plan ahead.
View and begin standard admissions steps.
If you have any questions or need help with the process, please contact us at admissions@morainepark.edu OR 920-924-3200, TTY/VP:Use Relay VRS.
The cost of your degree depends on a number of factors such as total credits required, textbooks and the financial aid you receive. Some programs have additional costs such as uniforms, technology and equipment.
- $143.45 per credit (resident)
- $215.18 per credit (out-of-state resident)
- Online students are not charged out-of-state fees.
- Please refer to the Tuition & Fee Information for additional enrollment fee information.
Slide the green circle to adjust credits and cost estimate
Credits:
High school dual credit provides high school students the opportunity to earn college credit while in high school, without leaving their high school classroom. The courses are taught by certified high school instructors using technical college curriculum, grading policies and textbooks.
Has previous life experience already helped you build knowledge and skills applicable to your studies? Applying previously earned credits to a program of study can save you both time spent in the classroom and money spent on tuition and fees.
Transferring here is easy! You can transfer in prior college work by submitting official college transcripts or get a free transcript review.
Financial Aid is provided to aid eligible associate degree and technical diploma programs with 28 credits or more. Processing can take 4-6 weeks after a student’s completed Free Application for Federal Student Aid (FAFSA) is received.
Our recruiters on any of the three campuses are ready to help you plan your future!