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Information Technology (IT) – Applications Support Specialist

Associate of Applied Science│65 Credits│Fond du Lac, West Bend, Online

IT Application Support Specialist graduates are uniquely positioned to support various applications in the workplace and support foundational networking, storage, and security needs.

Aspiring IT Application Support Specialist students will receive comprehensive instruction and training in various business applications, strongly emphasizing Microsoft’s suite.

Additionally, students will undergo training to obtain the Office 365 Administrator certification, equipping them to deliver end-user training and support for various software applications commonly utilized in business environments.

Student working with her tablet.

The US Bureau of Labor Statistics projects employment in information technology occupations will grow much faster than the average for all occupations from 2021-31 due to growth and replacement needs. This is not just a national trend, but also a trend that we observe in our state and across the Moraine Park district.” – Bobbi Fields, Moraine Park Dean of Applied Technology and Trades

Students will learn about…

  • MS Office applications
  • Basic IT security
  • Basic web development
  • Basic project management
  • Collaborative technologies
  • Training techniques

Career Pathways

The IT Applications Support Specialist program will provide pathways for learners from K12 to leverage the completion of dual credit opportunities they participated in while enrolled in secondary education. By minimizing the number of pre and co-requisite requirements that impact program progression, learners can transition from high school to the second semester of the program immediately following graduation. Currently, eight of the technical courses required in the IT Application Support Specialists proposed curriculum are offered as dual credit. The College continues to evaluate opportunities to expand the number of sections and unique courses offered in the K12 setting.

Another unique pathway for entrance to this program serves students who completed certificates in Microsoft Office either while in high school or at Moraine Park. Learners can leverage eight to nine of their earned credits toward the completion of this Associate Degree. This degree also offers learners who may enter other IT programs, including IT Help Desk Support Specialist, options to focus more specifically on application support.

Opportunities for Credit for Prior Learning will also create a pathway for incumbent workers who may have been trained on the job or through vendor specific training and certification. By establishing clear Credit for Prior Learning processes specific to this program, learners will be able to navigate the admissions process and design a specific completion plan based on their unique training and work experience.

Moraine Park is currently designing articulation agreements for Information Technology programs with UW Milwaukee, UW Oshkosh, and Lakeland University. These laddering opportunities will help lay the groundwork for the creation of transfer agreements to serve IT Application Support Specialist program graduates as many of the courses are shared amongst IT and other Business programs.

Occupations

Graduates of the program can leverage entry-level support positions within a variety of industries to master their software support skills and explore opportunities to further focus their IT interests.  Pathways to bachelor’s degrees in both public and private settings will support ongoing academic training.

  • Computer Specialist
  • Computer Support Specialist
  • Computer Technician
  • Desktop Support Technician
  • Help Desk Analyst
  • Help Desk Technician
  • Information Technology Specialist (IT Specialist)
  • Support Specialist
  • Technical Support Specialist

Course Requirements

Course requirements are subject to change. Visit our catalog for up-to-date information.

Course Highlights

  • Web Site Design
  • Microsoft Azure
  • Emerging Innovations in Technology
  • More

Moraine Park’s admissions starts with the online application. The admissions steps and financial aid process can take 4-5 weeks for some programs, so plan ahead.

View and begin standard admissions steps.

If you have any questions or need help with the process, please contact us at  admissions@morainepark.edu OR 920-924-3200, TTY/VP:Use Relay VRS.

Several factors influence the total cost of your degree, including enrollment fees, the number of credits required, textbooks and equipment. Financial aid can assist with those costs.

The following estimated costs for completing this degree are based on the 2023-24 academic year and are subject to change. For further details, please visit the estimated cost of attendance page.

$11,615.50

Current tuition and fees

Coming Soon

Textbooks*

*Based on new books, rental, electronic, and used options may be available.

High school dual credit provides high school students the opportunity to earn college credit while in high school, without leaving their high school classroom. The courses are taught by certified high school instructors using technical college curriculum, grading policies and textbooks.

Has previous life experience already helped you build knowledge and skills applicable to your studies? Applying previously earned credits to a program of study can save you both time spent in the classroom and money spent on tuition and fees.

Transferring here is easy! You can transfer in prior college work by submitting official college transcripts or get a free transcript review.

Financial Aid is provided to aid eligible associate degree and technical diploma programs with 28 credits or more. Processing can take 6-8 weeks after a student’s completed Free Application for Federal Student Aid (FAFSA) is received.

Financial Aid is available for associate degree and technical diploma programs (those that are 2 semesters in length and typically with 28 credits or more). Processing can take 4-5 weeks after a student’s completed Free Application for Federal Student Aid (FAFSA) is received. Visit the Financial Aid page to learn more.

Our recruiters on any of the three campuses are ready to help you plan your future!