Do you like figuring things out and helping others? Gain hands-on skills and start working in the field in less than two years with an Information Technology – Technical Support Specialist associate degree from Moraine Park!
A career as a technical support specialist balances both Information Technology and customer service. Students in the Information Technology – Technical Support Specialist program provide technical assistance either in person, through email or over the phone. Typical work consists of computer setup, troubleshooting, writing procedures or staffing a help desk.
What You’ll Learn
Students in the Information Technology – Technical Support Specialist program gain both theoretical and hands-on training.
Students learn to perform a variety of computer functions such as installing hardware and software, troubleshooting, and providing system and computer maintenance. Graduates of this program have a strong knowledge of common software applications. Students in this program must have strong communication and time management skills, pay strong attention to detail. A Technical Support career may require long work hours and mobility. This program leads toward the A+ certification.
Earn two information technology degrees at once!
With an additional 12 credits, students can earn both the Information Technology – Technical Support Specialist and Information Technology – Network Specialist Associate of Applied Science degrees in only five terms (less than two and a half years). Those interested should follow the Dual Degree Information Technology – Network Specialist and Information Technology – Technical Support Specialist program guide.
Earn three information technology degrees at once (3-in-3)!
With an additional 30 credits, students can earn the Information Technology – Technical Support Specialist, Information Technology – Network Specialist and Information Technology – Cybersecurity Specialist Associate of Applied Science degrees in only six terms (three degrees within three years!). Students should follow the Triple Degree Information Technology – Cybersecurity Specialist, Information Technology – Network Specialist and Information Technology – Technical Support Specialist program guide.
Moraine Park’s admissions starts with the online application. The admissions steps and financial aid process can take 6-8 weeks for some programs, so plan ahead.
View and begin standard admissions steps.
If you have any questions or need help with the process, please contact us at admissions@morainepark.edu OR 920-924-3200, TTY/VP:Use Relay VRS.
Tuition Costs
The cost of your degree depends on a number of factors such as total credits required, textbooks and the financial aid you receive. Some programs have additional costs such as uniforms, technology and equipment.
- $143.45 per credit (resident)
- $215.18 per credit (out-of-state resident)
- Online students are not charged out-of-state fees.
- Please refer to the Tuition & Fee Information for additional enrollment fee information.
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Credits:
IT – Technical Support Specialist Program Details
Program Courses
Career Pathways
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Financial Aid is provided to aid eligible associate degree and technical diploma programs with 28 credits or more. Processing can take 6-8 weeks after a student’s completed Free Application for Federal Student Aid (FAFSA) is received.
Visit the financial aid page to learn more.
Transferring here is easy! You can transfer in prior college work by submitting official college transcripts or get a free transcript review. Start here.