Facebook Pixel Tracking

Information Technology (IT) – Technical Support Specialist

Do you like figuring things out and helping others? Gain hands-on skills and start working in the field in less than two years with an Information Technology – Technical Support Specialist associate degree from Moraine Park!

A career as a technical support specialist balances both Information Technology and customer service. Students in the Information Technology – Technical Support Specialist program provide technical assistance either in person, through email or over the phone. Typical work consists of computer setup, troubleshooting, writing procedures or staffing a help desk.

What You’ll Learn

Students in the Information Technology – Technical Support Specialist program gain both theoretical and hands-on training.

Students learn to perform a variety of computer functions such as installing hardware and software, troubleshooting, and providing system and computer maintenance. Graduates of this program have a strong knowledge of common software applications. Students in this program must have strong communication and time management skills, pay strong attention to detail. A Technical Support career may require long work hours and mobility. This program leads toward the A+ certification.

Earn two information technology degrees at once!

With an additional 12 credits, students can earn both the Information Technology – Technical Support Specialist and Information Technology – Network Specialist Associate of Applied Science degrees in only five terms (less than two and a half years). Those interested should follow the Dual Degree Information Technology – Network Specialist and Information Technology – Technical Support Specialist program guide.

Earn three information technology degrees at once (3-in-3)!

With an additional 30 credits, students can earn the Information Technology – Technical Support Specialist, Information Technology – Network Specialist and Information Technology – Cybersecurity Specialist Associate of Applied Science degrees in only six terms (three degrees within three years!). Students should follow the Triple Degree Information Technology – Cybersecurity Specialist, Information Technology – Network Specialist and Information Technology – Technical Support Specialist program guide.

IT – Technical Support Specialist Program Details

Program Courses

Male student using CNC machine

Career Pathways

Female student wearing a cap and gown holds a diploma and smiles

Printable PDF

Male student crosses his arms while standing in front of a simulation ambulance and smiles at the camera

High School Dual Credit

Credit for Prior Learning

Menu