Refund Processing Information
If your financial aid and/or payments are more than your institutional charges, and your account is showing a negative balance due, a refund will be processed. Refunds are processed once a week, so once you have a negative balance due, you should hit the next round of refunds.
The fastest way to receive your refund is through direct deposit (eRefunds) via MaxPay. Students will generally receive their direct deposit refund 2-3 business days from the date the refund shows as processed on the student account.
Credit balances resulting from overpayments, dropped course, etc. will be processed after the 100% tuition refund date. (see Tuition Refund Procedure)
It is important to note that credit balances resulting from self-payments (ex. Cash, check, credit card, etc.) will be used to pay any outstanding balances owed to the College, to include balances for future terms. Credit balances resulting from sponsored payments will be reviewed to determine whether the funds should be returned to the sponsor.
In some cases, if a student account refund is issued and a balance is subsequently created on the student’s account, it is the student’s responsibility to return the funds to the College or pay the balance in accordance with the College’s billing and payments policies, including any applicable penalties and late fees.