You’ve moved into a new role – Supervisor. Now you have so many questions about topics you have never even had to consider before. Communication, goal setting, delegation, coaching, legal...

Use digital volt ohmeters (DVOM), conduct voltage drop and relay circuit testing, and learn how to read automotive wiring diagrams. Classroom education is combined with hands-on application. Course prepares students...

Explore the fundamentals of forklift operation in the workplace.  Students receive hands-on application by practicing with a forklift.  Participants examine factors affecting safe operation for the operator, the load, the...

Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line.  Customer service separates you from your competition. Extraordinary customer service comes from...

Finding new clients or customers can be challenging, reaching out to them and actually making a sale is a whole other thing. Save time, money and effort with these tried...

As a recognized leader in professional and leadership development, as well as executive coaching, Flowcess® offers an exclusive world-class online program to the continuing education field. Available for any executive, manager or leader looking to uniquely motivate themselves and others resulting in an elevated self-awareness, increased output, reduced attrition, effective collaboration, improved communication, dissolving of individual and corporate problems, and much more. 10-hour online course, includes 1 hour...

Navigate and operate a Snap-on Verus Pro scan tool by exploring 95% of the features and functionality. Verus Pro scan tools are used in class but students can bring in...

In today’s world, Lean is a part of the business environment. Lean Six Sigma attacks inefficiencies, non-value added wastes caused by defects, non-value-added flow of information or materials, non-productive time, data storage, stacks of inventory, overproduction and extra processing. With Lean Six Sigma techniques you will have the skills to lead successfully in both service...

Gain a better understanding of the importance of the sales function and learn new skills in relationship management, prospecting, customer management, and delivering a compelling sales presentation. Online offering available from November 2 - 27, 2020. $195 per person.