You’ve moved into a new role – Supervisor. Now you have so many questions about topics you have never even had to consider before. Communication, goal setting, delegation, coaching, legal issues - it’s just the beginning. This session will give you the tools you need to easily make the transition into your new role and...

Use digital volt ohmeters (DVOM), conduct voltage drop and relay circuit testing, and learn how to read automotive wiring diagrams. Classroom education is combined with hands-on application. Course prepares students for completion of A6 ASE electrical exam. Students are encourage to complete Automotive Circuits and Testing prior to this course. $169 per person. Price includes...

Explore the fundamentals of forklift operation in the workplace.  Students receive hands-on application by practicing with a forklift.  Participants examine factors affecting safe operation for the operator, the load, the forklift and the physical environment. Certification is available upon completion for propane, electric and pallet jack forklifts (types I, IV, V). Class is compliant with...

Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line.  Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the...

Finding new clients or customers can be challenging, reaching out to them and actually making a sale is a whole other thing. Save time, money and effort with these tried...

As a recognized leader in professional and leadership development, as well as executive coaching, Flowcess® offers an exclusive world-class online program to the continuing education field. Available for any executive, manager or leader looking to uniquely motivate...

Navigate and operate a Snap-on Verus Pro scan tool by exploring 95% of the features and functionality. Verus Pro scan tools are used in class but students can bring in...

In today’s world, Lean is a part of the business environment. Lean Six Sigma attacks inefficiencies, non-value added wastes caused by defects, non-value-added flow of information or materials, non-productive time,...

Gain a better understanding of the importance of the sales function and learn new skills in relationship management, prospecting, customer management, and delivering a compelling sales presentation. Online offering available...