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West Bend Campus, Room T-120

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2151 North Main Street
West Bend ,53090

October 2018

Communicate Clearly

October 16 @ 8:00 am - 12:00 pm
West Bend Campus, Room T-120, 2151 North Main Street
West Bend ,53090
$99.00

Participants learn to be clear and concise when giving directions and presenting information in an organized format. They further learn to communicate in writing using appropriate grammar, spelling format and technical terms, according to established writing standards.

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Team Up For Seamless Service

October 18 @ 8:00 am - 12:00 pm
West Bend Campus, Room T-120, 2151 North Main Street
West Bend ,53090
$189.00

Explore what it takes to deliver seamless service, and to develop skills for addressing service issues with your fellow service providers.  Participants will be able to: Recognize the importance of seamless service. Describe their role in delivering seamless service. Apply the six best practices for delivering seamless service. Demonstrate a five-step process for discussing service coordination issues with others. Take actions to increase teamwork and coordination with those who help them serve their customers.

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