This course introduces leaders and managers alike to the tools and techniques for ensuring employees feel valued and supported in their day-to-day responsibilities. Organized into four distinct categories or strategies for employee engagement, the program offers self-assessments, interactive activities, and practical knowledge for becoming an effective and influential leader. $159 per person. Price includes materials.

Conflict, change, and stress are a regular part of everyday organizational life. The key to employee survival is resilience, the ability to bounce back after adversity. Being resilient doesn't prevent tough challenges from happening, but it does provide individuals with the strength and wherewithal to recover and move on time and time again.  This training...

Gain a better understanding of the importance of the sales function and learn new skills in relationship management, prospecting, customer management, and delivering a compelling sales presentation. Online offering available from November 2 - 27, 2020. $195 per person.

In today’s world, Lean is a part of the business environment. Lean Six Sigma attacks inefficiencies, non-value added wastes caused by defects, non-value-added flow of information or materials, non-productive time, data storage, stacks of inventory, overproduction and extra processing. With Lean Six Sigma techniques you will have the skills to lead successfully in both service...

As a recognized leader in professional and leadership development, as well as executive coaching, Flowcess® offers an exclusive world-class online program to the continuing education field. Available for any executive, manager or leader looking to uniquely motivate themselves and others resulting in an elevated self-awareness, increased output, reduced attrition, effective collaboration, improved communication, dissolving of individual and corporate problems, and much more. 10-hour online course, includes 1 hour...

Finding new clients or customers can be challenging, reaching out to them and actually making a sale is a whole other thing. Save time, money and effort with these tried and true proven sales techniques that are guaranteed to deliver proven results. Online offering available from October 5 - 30, 2020. $195 per person. To...

Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line.  Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the...

This course enables both successful sales people and those new to the sales profession, to leverage powerful social media sales solutions designed to help you save time, save money and make money throughout the sales cycle from prospecting to referrals to closing sales. Social media and digital technologies enable sales professionals to find new customers and motivate these customers...

Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  You will become skilled at being an exceptional service provider.  You can help your...

In today’s world, Lean is a part of the business environment. Lean Six Sigma attacks inefficiencies, non-value added wastes caused by defects, non-value-added flow of information or materials, non-productive time, data storage, stacks of inventory, overproduction and extra processing. With Lean Six Sigma techniques you will have the skills to lead successfully in both service...

As a recognized leader in professional and leadership development, as well as executive coaching, Flowcess® offers an exclusive world-class online program to the continuing education field. Available for any executive, manager or leader looking to uniquely motivate themselves and others resulting in an elevated self-awareness, increased output, reduced attrition, effective collaboration, improved communication, dissolving of individual and corporate problems, and much more. 10-hour online course, includes 1 hour...