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Fond du Lac Campus, Room O-104

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235 N National Ave.
Fond du Lac ,54935

August 2018

5S Visual Management

August 9 @ 8:00 am - 12:00 pm
Fond du Lac Campus, Room O-104, 235 N National Ave.
Fond du Lac ,54935
$125.00

This overview of 5S introduces participants to the importance of creating a visual workplace where waste stands out. 5S creates a clean and safe workplace that helps support the other tools of Lean. Discuss why 5S is important. Learn why it is a requirement for Lean. Learn why it is called 5S instead of workplace organization.

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Green Belt Certification

August 28 @ 8:00 am - 4:30 pm
Fond du Lac Campus, Room O-104, 235 N National Ave.
Fond du Lac ,54935
Free

The Wisconsin Technical College System (WTCS) – Green Belt Certification takes your employees to the next level of training in the Six Sigma philosophy. The certification includes 88 hours of classroom training and 5 hours of individualized coaching on your project. Participants will apply the skills and tools learned to their workplace project (This is a prerequisite for the Six Sigma Black Belt Completion Program.) The Six Sigma approach: Utilizes DMAIC (Define, Measure, Analyze, Improve, Control) methodology. Closely understands customer…

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September 2018

Work Productively

September 5 @ 8:00 am - 12:00 pm
Fond du Lac Campus, Room O-104, 235 N National Ave.
Fond du Lac ,54935
$99.00

Participants learn the importance of completing projects within specified resources parameters and time frames. Learning activities focus on prioritizing tasks, apply industry standards and practices to ensure quality work, and seeking out opportunities to increase individual productivity.

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Reaching for Stellar Service

September 6 @ 8:00 am - 12:00 pm
Fond du Lac Campus, Room O-104, 235 N National Ave.
Fond du Lac ,54935
$189.00

Explore the value of stellar service and the role of the service provider in achieving it. Participants will be able to: Describe what stellar service is and the challenges of delivering it. Discuss the benefits of customer loyalty to the service provider, the organization and customers. Know their role in building customer loyalty.

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October 2018

OSHA 30 – General Industry

October 1 @ 8:00 am - 4:00 pm
Fond du Lac Campus, Room O-104, 235 N National Ave.
Fond du Lac ,54935
$950.00

The OSHA 30 Hour General Industry class is for supervisors and those employees that desire a more extensive safety and health background. Participants will receive additional training on hazards that are specific to their job in general industry. They will cover 30 hours of mandatory and optional topics. Upon successful completion of the class, the participants will receive and OSHA 30 Hour General Industry card from the National Safety Education Center. Materials included. This class meets October 1-4, 2018.

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Sustaining Lean

October 11 @ 8:00 am - 12:00 pm
Fond du Lac Campus, Room O-104, 235 N National Ave.
Fond du Lac ,54935
$125

Discuss proven ways to sustain the gains that you achieved during your “Lean Journey.” Determine what tools and strategies improve your chances of continuing the push towards being a world-class organization. We will discuss: Obtaining buy-in. Obtaining good data. The importance of the decision making process. The idea of continuous improvement.

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Problem Solving

October 30 @ 8:00 am - 12:00 pm
Fond du Lac Campus, Room O-104, 235 N National Ave.
Fond du Lac ,54935
$99.00

Participants learn to complete tasks with incomplete information and/or unavailable resources, analyze processes by breaking them down into manageable tasks or steps, and identify root causes of problems. Participants use quality tools to arrive at possible solutions to problems and apply reasoned criteria to select the best potential solutions.

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November 2018

Learning to Listen

November 1 @ 8:00 am - 12:00 pm
Fond du Lac Campus, Room O-104, 235 N National Ave.
Fond du Lac ,54935
$175.00

Listening is a pervasive part of everyday life both at home and at work. We spend more time listening than we do talking, and listening is the critical complement to effective communication. Yet when it comes to skill development listening tends to take a back seat to flashier aspects of communications like presentation skills. In this course, participants will gain the knowledge and skills to enhance their performance on the three Dimensions of Listening: Staying Focused, Capturing the Message, and…

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Generational Diversity

November 13 @ 8:00 am - 12:00 pm
Fond du Lac Campus, Room O-104, 235 N National Ave.
Fond du Lac ,54935
$125.00

Today’s workforce is more diverse than ever. The differences that exist between team members can be a source of workplace conflict and misunderstanding that can dramatically impact productivity and compromise results. But, are we really that different? Or, is it the perception of those differences that gets in our way? Learn to find common ground and establish a platform of respectful communication to improve your team’s performance: Outcomes: Define key characteristics of the four generations in the workplace. Understand the…

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Managing the Performance of Others

November 26 @ 8:00 am - 12:00 pm
Fond du Lac Campus, Room O-104, 235 N National Ave.
Fond du Lac ,54935
$875.00

As the manager, supervisor or leader of a work group or team, performance leaders help others do the work that ultimately makes an organization successful. They must ensure employee performance aligns with the direction and strategy of the organization. The skills taught in this workshop help participants prepare for and conduct different types of performance-related discussions. In this series, participants focus on building competence in the areas of: team accountability, coaching, business thinking, decision making, and change management. Target Audience: …

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December 2018

Activating Change

December 4 @ 8:00 am - 4:30 pm
Fond du Lac Campus, Room O-104, 235 N National Ave.
Fond du Lac ,54935
$585.00

Managers and supervisors are the linchpins in the organization, integrating change into the already dense stream of day-to-day activities. The complex business environment has created heightened pressure to achieve concrete, measurable results at a faster pace. Overload and seemingly conflicting priorities abound. Employees look for leaders to cut through the noise and provide clarity and direction in a workplace where change is constant. Leaders must find high-impact practices and tools that not only guide them in this challenge, but also…

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The Art of Managing Millennials

December 11 @ 8:00 am - 12:00 pm
Fond du Lac Campus, Room O-104, 235 N National Ave.
Fond du Lac ,54935
$145.00

They are educated, confident, tech-savvy, open-minded, and civic-oriented. They are the Millennial Generation. And they are arriving in the workplace with higher expectations than any other generation before them. Discover why they are not just a change agent, but the greatest opportunity for your organization’s future. In this course we will explore the latest research of Millennials, what makes them tick, and how to make them highly productive, focused and accountable.

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