Fond du Lac Campus, Room O-102

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Fond du Lac Campus, Room O-102

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235 N National Ave
Fond du Lac, WI 54935 United States
www.morainepark.edu

March 2020

Learning to Listen

March 12 @ 8:00 am - 12:00 pm
Fond du Lac Campus, Room O-102, 235 N National Ave
Fond du Lac, WI 54935 United States
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$175

Listening is a pervasive part of everyday life both at home and at work. We spend more time listening than we do talking, and listening is the critical complement to effective communication. Yet when it comes to skill development listening tends to take a back seat to flashier aspects of communications like presentation skills. In this course, participants will gain the knowledge and skills to enhance their performance on the three Dimensions of Listening: Staying Focused, Capturing the Message, and…

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5S Visual Management

March 18 @ 8:00 am - 12:00 pm
Fond du Lac Campus, Room O-102, 235 N National Ave
Fond du Lac, WI 54935 United States
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$145

This overview of 5S introduces participants to the importance of creating a visual workplace where waste stands out. 5S creates a clean and safe workplace that helps support the other tools of Lean. Discuss why 5S is important. Learn why it is a requirement for Lean. Learn why it is called 5S instead of workplace organization.

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April 2020

Adapt to Change

April 16 @ 8:00 am - 12:00 pm
Fond du Lac Campus, Room O-102, 235 N National Ave
Fond du Lac, WI 54935 United States
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$99

Participants learn to apply a change model and its methodology to the business environment.  Learning activities help participants respond quickly to unexpected events, contribute to innovative approaches, and think creatively.  Participants are encourage to adopt a personal philosophy incorporating lifelong learning as a means of maintaining adaptability.

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Kaizen

April 22 @ 8:00 am - 12:00 pm
Fond du Lac Campus, Room O-102, 235 N National Ave
Fond du Lac, WI 54935 United States
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$145

Learn the critical planning elements involved in running a successful kaizen event. Pre-event work that is done is critical to ensure a successful event and sustainable change. Learn the importance of: Team selection. Workplace selection. Work area layouts. Budget. Involvement of support personnel.

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May 2020

Sustaining Lean

May 5 @ 8:00 am - 12:00 pm
Fond du Lac Campus, Room O-102, 235 N National Ave
Fond du Lac, WI 54935 United States
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$145

Discuss proven ways to sustain the gains that you achieved during your “Lean Journey.” Determine what tools and strategies improve your chances of continuing the push towards being a world-class organization. We will discuss: Obtaining buy-in. Obtaining good data. The importance of the decision making process. The idea of continuous improvement.

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Preventing Workplace Harassment

May 7 @ 12:30 pm - 4:30 pm
Fond du Lac Campus, Room O-102, 235 N National Ave
Fond du Lac, WI 54935 United States
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$145

In this program, you'll learn the answers to all of your questions about dealing with harassment in the workplace. You'll read about real cases, learn some tips and tools for dealing with situations that may come up, and implement steps to prevent the occurrence of harassment.

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June 2020

Reaching for Stellar Service

June 9 @ 8:00 am - 5:00 pm
Fond du Lac Campus, Room O-102, 235 N National Ave
Fond du Lac, WI 54935 United States
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$195

reaching for stellar service Explore the value of stellar service and the role of the service provider in achieving it. Participants will be able to: Describe what stellar service is and the challenges of delivering it. Discuss the benefits of customer loyalty to the service provider, the organization and customers. Know their role in building customer loyalty.

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