Receive emergency and other important information via email and text message.
The MPTC Timely Warning / Emergency Alert System, known as MPTC Alert, is intended to give students and employees timely notification of crimes or conditions that may represent a serious or ongoing threat to the campus community and to heighten safety awareness, in accordance with the Jeanne Clery Disclosure of Campus Security and Campus Crime Statistics Act. MPTC Alert may also be used to seek information that could lead to arrest and conviction of an offender when violent crime against persons or substantial property crime has been reported.
MPTC Alert is a system of delivering timely warning information which operates on following message media: e-mail/text messaging through Rave Wireless, Inc., public address system, on site television monitors, and Web based postings.
Review the FAQs below for more information. If you are ready to sign-up to receive emergency communications and other important information via email and text message, LOGIN HERE using your MPTC login credentials.
Frequently Asked Questions
If I didn’t enter my phone number during registration, can I go back and enter it at a later time?
Yes. To enter your mobile phone, log in to the MPTC Alert system and visit the My Account tab, and click the Add link within the Mobile Contacts module.
How do I change my mobile number?
Log in to the MPTC Alert system and visit the My Account tab and click the Edit link next to the mobile number you would like to change. Enter the new mobile number you want to use in the fields provided and click Continue. You will then be asked to confirm your mobile phone carrier.
When changing Mobile Contact (1) [your primary mobile number], you will receive a text message containing a 4-digit confirmation code. You must enter this confirmation code within this website to complete the primary mobile phone registration process.
I did not receive the confirmation code text message. What do I do?
Once you enter your mobile phone number on the on the My Account tab, Rave will attempt to send you a text message containing a 4-digit confirmation code. This code is used to verify your wireless number and carrier. Confirmation codes are only sent to your primary mobile number [Mobile Contact (1)].
If you do not receive the confirmation code within a couple of minutes, visit the My Account tab and click the Click here to resend now link. If you still fail to receive the confirmation text message, click the Edit link associated with Mobile Contact (1), and confirm your mobile number and carrier are correct, making any changes necessary.
If you do not receive a confirmation text message after following the steps above, your mobile carrier may be enforcing a premium text messaging block on your account. To remedy this, contact your carrier and ask to have text messages from shortcodes 67283 and 226787 delivered to your mobile device.
If you already have my Registration email address, why do you need a Preferred email address?
Specifying a Preferred email address allows for the delivery of Rave-generated email to addresses other than the one you used when registering for this service. If you frequently use an email account other than the one specified within the Registration email field, we recommend you add these addresses as Preferred email addresses. Preferred email addresses may be added at any time within the My Account tab under Email Contacts.
How do I change my Preferred email address?
Log in to the MPTC Alert system and visit the My Account tab. Within the Email Contacts section, click the Edit link. Follow the instructions for entering your new Preferred email address.
How do I opt-out of receiving text messages on my phone?
There are two ways to stop receiving messages on your phone:
Log in to the MPTC Alert system and click on the Groups tab and use the Text / Email checkbox options to specify your message delivery preferences.
Text STOP to 67283 or 226787 from your registered mobile phone. You will no longer receive ANY messages from Rave Alert. Use the STOP command with caution, as this will also block delivery of Broadcast Alert messages.
How do I change my password?
The MPTC Alert system uses your MPTC Network Login ID and password. Do not try to manage your password through the MPTC Alert system.
What are Groups?
MPTC does not currently have any established groups. This option may be available in the future.
Can I completely opt-out of receiving messages?
You cannot completely opt-out of receiving MPTC Alerts. You may express a preference for receiving alerts via text message, email or both. We encourage you to enable as many notification methods as possible to increase the likelihood of receiving an issued MPTC Alert.
Is there a fee for this service?
Rave does not charge subscribers to send or receive SMS messages. Message and data rates may apply. Please refer to your mobile phone carrier for more information. You can opt-out of SMS messages at any time by texting STOP to 67283 or 226787. For basic information at any time, text HELP to 67283 or 226787.