Receive emergency and other important information via email and text message.
The MPTC Timely Warning / Emergency Alert System, known as MPTC Alert, is intended to give students and employees timely notification of crimes or conditions that may represent a serious or ongoing threat to the campus community and to heighten safety awareness, in accordance with the Jeanne Clery Disclosure of Campus Security and Campus Crime Statistics Act. MPTC Alert may also be used to seek information that could lead to arrest and conviction of an offender when violent crime against persons or substantial property crime has been reported.
MPTC Alert is a system of delivering timely warning information which operates on following message media: e-mail/text messaging through Rave Wireless, Inc., public address system, on site television monitors, and Web based postings.
Review the FAQs below for more information. To access your MPTC Alert profile, visit https://www.getrave.com/login/mptc and login using your MPTC login credentials.
Frequently Asked Questions
How does my mobile phone number get added or updated?
When students register for classes, they can provide a primary mobile phone number. The mobile number provided will automatically be added to their MPTC Alert profile.
Employees can provide a primary mobile phone number using Banner Employee Self-Service found on myMPTC Employee. The mobile number provided will automatically be added to their MPTC Alert profile.
When adding or changing Mobile Contact (1) [your primary mobile number], you may receive a text message containing a 4-digit confirmation code. Follow the instructions in the text message to complete the primary mobile phone registration process.
Each student and employee can add additional mobile numbers. Follow the steps shown below in “How do I add or update additional mobile numbers?”.
How do I add or update additional mobile numbers?
Log in to the MPTC Alert system and visit the My Account tab and click the Edit link next to the additional mobile number you would like to change. Enter the new mobile number you want to use in the fields provided and click Continue. You will then be asked to confirm your mobile phone carrier.
If you already have my Registration email address, why do you need a Preferred email address?
Specifying a Preferred email address allows for the delivery of Rave-generated email to addresses other than the one you used when registering for this service. If you frequently use an email account other than the one specified within the Registration email field, we recommend you add these addresses as Preferred email addresses. Preferred email addresses may be added at any time within the My Account tab under Email Contacts.
How do I change my Preferred email address?
Log in to the MPTC Alert system and visit the My Account tab. Within the Email Contacts section, click the Edit link. Follow the instructions for entering your new Preferred email address.
How do I opt-out of receiving text messages on my phone?
There are two ways to stop receiving messages on your phone:
Log in to the MPTC Alert system and click the “X” next to the mobile phone you wish to remove.
Text STOP to 67283 or 226787 from your registered mobile phone. You will no longer receive ANY messages from Rave Alert. Use the STOP command with caution, as this will also block delivery of Broadcast Alert messages.
How do I change my password?
The MPTC Alert system uses your MPTC Network Login ID and password. Do not try to manage your password through the MPTC Alert system.
Can I completely opt-out of receiving messages?
You cannot completely opt-out of receiving MPTC Alerts. You may express a preference for receiving alerts via text message, email or both. We encourage you to enable as many notification methods as possible to increase the likelihood of receiving an issued MPTC Alert.
Is there a fee for this service?
Rave does not charge subscribers to send or receive SMS messages. Message and data rates may apply. Please refer to your mobile phone carrier for more information. You can opt-out of SMS messages at any time by texting STOP to 67283 or 226787. For basic information at any time, text HELP to 67283 or 226787.