IT Technical Support Program Information
Important Information to Know
IT Technical Support courses are typically 8 weeks long and have a specific sequence each semester. It is important to work with me when scheduling classes, especially if you are attending part-time. One mistake could delay your graduation by a full year.
Classes are offered at both the West Bend and Fond du Lac campuses. A few core classes are offered online only.
There are also required general education courses (i.e. English, Psychology, and Technical Reporting) that are available in 8 or 16 week offerings. These classes have more flexibility in duration, scheduling, and location.
Something to consider: Moraine Park offers a triple degree in IT Cybersecurity, IT Tech Support and IT Network Specialist. Upon completion of this, you will have earned three associate degrees in three years! As a general rule, those interested in adding the other programs should do so when they meet their advisor. It’s possible to add it once you’ve started classes but can create some challenges.
Details when adding the triple degree:
- It will require 10 additional classes.
- For a full-time student, it typically takes one extra year (3 years) to complete. However, taking summer classes would allow you to progress more quickly.
- You will follow the triple degree academic planner.
- You will work with me to complete a Change of Program Form. (The name of the form is confusing, sorry.)
Please contact me to schedule your Program Advisor Meeting so we can discuss your schedule and many other important details.
Technology Requirements
- Access to high-speed internet (anywhere, even on-campus is fine)
- Access to Windows 10 (or higher) PC is required
- Office 365 (free from the college)
- Other software is available for free and explained by faculty
PC Requirements
- Windows 10 (or higher) or MacBook capable of running Windows in a virtual environment (No M1 or M2 processors)
- 16 GB of RAM
- At least 250 GB Hard drive (500 GB recommended to support virtual machine usage)
- Dual-core processor (quad-core of higher recommended to support virtual machine usage)
Chromebooks are not compatible with program requirements.