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medical office specialist


    Video: Medical Office Specialist

    Program Number: 31-160-3
    School Year: 2018-2019
    Technical Diploma (1 year)
    Campus: Fond du Lac

    Program Description

    Graduates of the Medical Office Specialist program find employment in individual physician’s offices, hospitals, outpatient clinics, health insurance companies, laboratories, medical supplies and equipment companies, nursing homes, skilled nursing facilities and public health departments.

    Medical Office Specialists combine medical office skills with computer skills. Necessities for the field are strong ethical values and confidentiality standards. Strong human relations skills are important when dealing with the needs of patients on a daily basis.

    Major skills learned in the program include:

    • Medical Terminology
    • Health Insurance/Coding
    • Legal and Ethical Compliance in the Healthcare Setting
    • Customer Service
    • Medical Billing, Scheduling, and Electronic Medical Record Software
    • Problem Solving
    • Applications Software (Word, Access, Excel, PowerPoint)
    • Compose Medical Correspondence

    High school courses helpful in preparing for the program are Medical Terminology, Anatomy, keyboarding, computer software and English.

    Graduates of the Medical Office Specialist program may be eligible to write the Certified Medical Administrative Specialist (CMAS) exam offered by the American Medical Technologists (AMT).

    The courses from this technical diploma can be directly transferred into Moraine Park’s Medical Office Management associate of applied science degree should students choose to continue their education. Click here to discover more about the different career pathways in the Medical Office Cluster programs. 

    Statewide Median Salary for Recent Graduates

    • $24,958

    Approximate Costs

    • $134.20 per credit (resident)
    • $201.30 per credit (out-of-state resident)
    • Online students are not charged out-of-state fees.
    • Please refer to the MPTC Student Handbook for additional enrollment fee information.

    Program Outcomes

    • Perform routine healthcare administrative procedures.
    • Demonstrate effective workplace communications.
    • Apply technology skills to business and administrative tasks.
    • Maintain internal and external relationships.
    • Model professionalism in a healthcare setting.

    Career Opportunities

    • Medical Office Specialist
    • Medical Office Specialist/Specialized Medicine
    • Insurance Specialist
    • Medical Billing Specialist
    • Customer Service Representative
    • Medical Receptionist
    • Medical Research

    Admission Process

    • Submit the college admission application.   
    • Submit the $30 one-time fee.   
    • Submit high school and other official college transcripts.   
    • Take the college assessment test (ACCUPLACER, ACT or other). The ACCUPLACER assessment can be taken at MPTC.   
    • Health Requirements need to be met and a Criminal Background Check is required.   

    Please visit the Admissions page for general information.

    Gainful Employment

    The information below is provided as a federal requirement in an effort to help students make informed educational decisions. Specifically, Gainful Employment aims to provide information related to future potential debt burden in comparison to the expected earnings in a chosen program or field.

    Gainful Employment Data


    Semester 1
    501-101Medical Terminology3
    501-107Digital Literacy for Healthcare2
    509-101Medical Assistant Administrative Procedures2
    509-102Human Body in Health and Disease3
    509-107Medical Office Insurance and Finance2
    801-136English Composition 13
    890-101**College 1012
    Semester 2
    160-151Specialized Insurance Claims3
    160-152Electronic Patient Billing3
    160-154Medical Office Administration4
    160-160Medical Office Practicum2
    501-108Pharmacology for Allied Health2
    509-109Medical Law, Ethics and Professionalism2
    Total Program Credits and Institutional Requirements33

    Institutional Requirements

    ** The credits for 890-101 College 101 are Institutional Requirements for graduation.

    Additional Program Requirements

    Students are required to complete background check, health requirements, and certification for healthcare provider CPR. 106-160 Medical Office Practicum must be taken the last semester before graduation.

    Program Guide

    For additional information on program curriculum, prerequisites and general education course options, please contact your advisor.

    Transfer Opportunities

    Check out the Credit Transfers page for more information.

    Additional Information

    *Enrollment may limit the campus availability or delivery of certain courses.

    For co-curricular activities and opportunities related to this program/certificate, click here.