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SUMMARY:Learning to Listen
DESCRIPTION:Listening is a pervasive part of everyday life both at home and at work. We spend more time listening than we do talking\, and listening is the critical complement to effective communication. Yet when it comes to skill development listening tends to take a back seat to flashier aspects of communications like presentation skills. In this course\, participants will gain the knowledge and skills to enhance their performance on the three Dimensions of Listening: Staying Focused\, Capturing the Message\, and Helping the Speaker. \nOutcomes: \n\nUnderstand what it means to listen and why effective listening skills are so important at work\nAbility to recognize\, and overcome common barriers to listening\nIdentify and practice behaviors that promote effective listening
URL:https://www.morainepark.edu/event/learning-to-listen/
LOCATION:Fond du Lac Campus\, Room O-104\, 235 N National Ave. \, Fond du Lac \, 54935
CATEGORIES:Business & Industry,Business & Industry Course,Public
ORGANIZER;CN="Angela Gerlach":MAILTO:training@morainepark.edu
GEO:43.785195;-88.4178935
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SUMMARY:Generational Diversity
DESCRIPTION:Today’s workforce is more diverse than ever. The differences that exist between team members can be a source of workplace conflict and misunderstanding that can dramatically impact productivity and compromise results. But\, are we really that different? Or\, is it the perception of those differences that gets in our way? Learn to find common ground and establish a platform of respectful communication to improve your team’s performance: \nOutcomes: \n\nDefine key characteristics of the four generations in the workplace.\nUnderstand the issues and situations influenced by generational differences.\nIdentify potential challenges when interacting with team members with diverse perspectives.\nLearn to foster respectful communication to promote stronger teamwork.
URL:https://www.morainepark.edu/event/generational-diversity-5/
LOCATION:Fond du Lac Campus\, Room O-104\, 235 N National Ave. \, Fond du Lac \, 54935
CATEGORIES:Business & Industry,Business & Industry Course,Public
ORGANIZER;CN="Angela Gerlach":MAILTO:training@morainepark.edu
GEO:43.785195;-88.4178935
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