Coronavirus (COVID-19) FAQs

Frequently Asked Questions (FAQs)

NOTE: MPTC employees should also check the employee portal for additional, specific information and logistics. MPTC students should monitor emails. 

What is Moraine Park doing to respond to COVID-19?
College leaders and the COVID Response Team are meeting consistently and continue to evaluate the current and potential impact of coronavirus (COVID-19). In partnership, MPTC leaders and response team members are committed to communicating with campus community members in a timely manner. Moraine Park is following the Wisconsin Department of Health Services and Centers for Disease Control and Prevention (CDC) recommendations and guidelines to guide decision-making.  

Are the campuses closed? 
Yes, all Moraine Park campuses and regional centers are closed to nonessential employees and students. Moraine Park team members are available to assist students during this time. Click here for assistance. Moraine Park is working through a phased reopening plan for a safe return to campus.

What are the plans for reopening Moraine Park campuses?
Moraine Park will resume college operations using a phased-in approach, which can be found on the COVID-19 landing page at The phased approach allows the College to mitigate risk and respond in the event of an exposure. All areas will continue to be disinfected at least daily using an EPA-approved disinfectant effective against SARS-CoV-2.

What is planned for fall semester courses? 
Fall semester classes began as originally planned on Aug. 24. Fall classes are offered in a variety of formats—face-to-face, blended (a mix of face-to-face and online) and online. Most program classes will continue to be offered in-person, while many general education classes will have both in-person and online options. Student Services is available and ready to help you plan your 2020-21 academic year at MPTC. 

Are face coverings and/or masks required at Moraine Park?
In compliance with the statewide mandate, face coverings are required at Moraine Park.  Face coverings will continue to be required at Moraine Park until at least the end of 2020. Students who are unable to wear a face covering or mask for medical reasons will need to connect with Disability Resources to create an accommodation plan. Employees who are unable to wear a face covering or mask will need to connect with Talent Management to discuss accommodation options.

What if someone who has been on campus does get sick?
The health and safety of all employees and students is a priority to our leadership and COVID response teams. In the event of a reported COVID-19 exposure, MPTC will communicate appropriately with campus community members and immediately coordinate disinfection of the affected area(s) with a third-party vendor. The affected area(s) may be closed for several days based on the vendor and CDC guidelines.

For students: If you are feeling ill, please do not come to campus and contact your instructor immediately.

For employees: If you are feeling ill, do not report to campus. You may work remotely if you are feeling well enough to work.

  • If you are experiencing any COVID-19 symptoms, please contact your health care provider for next steps.
  • If you are being tested for COVID-19, please advise your supervisor.
  • If you become ill while working on campus, you must advise your supervisor and arrange to leave campus as soon as possible.
  • If you are experiencing any COVID-19 symptoms, you must contact the campus emergency line at x5555 and your supervisor and leave campus as soon as possible.
  • You must contact your health care provider for next steps.
  • If you have been exposed to someone who either has symptoms or has tested positive for COVID-19, you must self-quarantine for 14 days, continue to practice good hygiene, and disinfect all surfaces. Monitor yourself for any COVID-19 symptoms.
  • If the person who either has symptoms or has tested positive for COVID-19 is in your household, that person must stay in a separate room (isolation) from others in the household. Do not report to campus.

Services and events

Are employees working?
Moraine Park employees continue to work in both on-campus and remote environments–in alignment with the College’s phased return plan. We appreciate the dedication and flexibility of our employees and their continued commitment to student success.  

Are Moraine Park services suspended?
Some in-person student services are suspended. MPTC is offering services by appointment or in a virtual environment. Please visit this webpage to learn more about Moraine Park services.

Will college events run as scheduled? 
Large campus events will not be held until at least 2021. The phased reopening plan considers events as part of the final phase.

Is MPTC still hiring for open positions?
Yes! While facilities may be operating with limited staff, the Talent Acquisition team is working virtually to recruit top talent for the College.  Interviews will occur by phone or video conferencing. With questions or concerns, call 920-924-6402 or email

Tuition and payments

What if I can’t make my tuition payment?
We understand the uncertainty you may be experiencing at this time. If you are finding yourself in financial hardship and are unable to make your installment payment, please contact the Student Financial Services team to make arrangements. The Student Financial Services team can be reached at or 920-924-3124. 

What if I am expecting a refund?
Please login to myMPTC > MaxPay to enroll in electronic refunds (direct deposit), if you have not done so already, as we will not have the ability to print paper checks until campus is re-opened. 


Additional Questions?

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