Medical Office Specialist
Program Number: 31-106-2
School Year: 2012-2013
Technical Diploma (1 year)
Campus: Fond du Lac
Program Description
Graduates of the Medical Office Specialist program find employment in individual physician’s offices, clinics, outpatient clinics, health insurance companies, laboratories, medical supplies and equipment companies, nursing homes, skilled nursing facilities and public health departments.
Medical Office Specialists combine medical office skills with computer skills. Necessities for the field are strong ethical values and confidentiality standards. Strong human relations skills are important when dealing with the needs of patients on a daily basis.
Major skills learned in the program include:
- Medical Terminology
- Health Insurance/Coding
- Legal and Ethical Compliance in the Healthcare Setting
- Customer Service
- Medical Billing, Scheduling, and Electronic Medical Record Software
- Problem Solving
- Applications Software (Word, Access, Excel, PowerPoint)
- Medical Transcription of Medical Documents
High school courses helpful in preparing for the program are Medical Terminology, Anatomy, keyboarding, computer software and English
Statewide Salary Range for Recent Graduates

$24,646 $25,582
Approximate Costs
- $111.85 per credit (resident)
- $167.80 per credit (out-of-state resident)
- *Online students are not charged out-of-state fees.
Program Outcomes
- Apply coding manual data to the billing process.
- Apply customer service skills.
- Establish criteria for using medical reference sources.
- Research medically specific data.
- Develop a system to maintain provider schedules.
- Establish and maintain patient charts and electronic medical records.
- Utilize telecommunications equipment in a medical setting.
- Compose medical correspondence.
- Perform medical billing, analyze patient accounts and apply collection procedures.
- Prepare insurance claims, referrals and prior authorizations.
- Practice confidentiality, legal and ethical standards.
- Identify body systems and diseases AND identify component parts of medical terms.
Career Opportunities
- Medical Office Specialist
- Medical Office Specialist/Specialized Medicine
- Insurance Specialist
- Medical Billing Specialist
- Customer Service Representative
- Medical Receptionist
- Medical Research
Entrance Scores
| Assessment Area | ACT | ACCUPLACER |
|---|---|---|
| English/Sentence Skills | 16 | 76 |
| Reading/Reading Comprehension | 16 | 67 |
| Math/Arithmetic | 15 | 34 |
Admission Process
- Submit the college admission application.
- Submit the $30 one-time fee.
- Submit high school and other official college transcripts.
- Take the college assessment test (ACCUPLACER, ACT or other). The ACCUPLACER assessment can be taken at MPTC.
- Meet with Admissions to discuss order of courses and prerequisites (required for this program).
- Health Requirements need to be met and a Criminal Background Check is required.
- Check with Admissions if any additional steps are required.
Gainful Employment
The information below is provided as a federal requirement in an effort to help students make informed educational decisions. Specifically, Gainful Employment aims to provide information related to future potential debt burden in comparison to the expected earnings in a chosen program or field.
| Placement rates in related field | 20% (based on 10 responses) | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| On-time completion rate | 8% | ||||||||
| Program costs |
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| Median student loan debt | $0 | ||||||||
| Department of Labor National Job Classifications |
11-3011.00 Administrative Services Managers 11-9111.00 Medical and Health Service Managers 29-2071.00 Medical Records and Health Information Technicians |
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Courses
| Number | Title | Crds |
|---|---|---|
| Term 1 | ||
| 106-120 | Document Processing | 1 |
| 106-138 | Computer Essentials | 2 |
| 501-101 | Medical Terminology | 3 |
| 501-107 | Introduction to Healthcare Computing | 2 |
| 509-301 | Medical Assistant Administrative Procedures | 2 |
| 509-307 | Medical Office Insurance and Finance | 2 |
| 801-195 | Written Communication | 3 |
| Total | 15 | |
| Term 2 | ||
| 106-151 | Specialized Insurance Claims | 2 |
| 106-152 | Electronic Patient Billing | 2 |
| 106-154 | Medical Office Applications | 3 |
| 106-160 | Medical Office Practicum | 2 |
| 501-108 | Pharmacology for Allied Health | 2 |
| 509-302 | Human Body in Health and Disease | 3 |
| 509-309 | Medical Law, Ethics and Professionalism | 2 |
| Total | 16 | |
| Total Program Credits | 31 | |
Exit Assessment
Medical Office Practicum (106-160) is the exit assessment graduation requirement for the program.
Institutional Requirements
- 890-125 Student Success - take 1st semester
- 890-130 Career Development - take 2nd semester
Additional Program Requirements
Students will need to complete Basic Math Proficiency.Academic Planner
Transfer Opportunities
Check out the Credit Transfers page for more information.

