Today’s workforce is more diverse than ever. The differences that exist between team members can be a source of workplace conflict and misunderstanding that can dramatically impact productivity and compromise results. But, are we really that different? Or, is it the perception of those differences that gets in our way? Learn to find common ground and establish a platform of respectful communication to improve your team’s performance:

Outcomes:

• Define key characteristics of the four generations in the workplace.
• Understand the issues and situations influenced by generational differences.
• Identify potential challenges when interacting with team members with diverse perspectives.
• Learn to foster respectful communication to promote stronger teamwork.